Thank you for choosing WEIMOR for your promotional product needs. This shipping policy outlines the terms and conditions that govern the shipment of bulk orders to big companies. Please read this policy carefully to ensure a smooth and transparent shipping process.
1. Order Processing:
- All orders are processed as soon as possible upon receipt of a purchase order.
- Customization and branding processes will vary depending on the product(s) selected. The estimated processing time will be communicated prior to your order confirmation.
2. Shipping Methods:
- Shipping within Canada will be provided through Canada Post. Available options for international shipping will be presented during the ordering process.
3. Shipping Costs:
- Shipping costs are extra and will be calculated based on weight, dimensions, and destination of the order.
- Bulk orders may qualify for discounted shipping rates, which will be communicated during the ordering process.
4. Shipment Tracking:
- Once your order has been shipped, you will receive a confirmation email with tracking information.
5. International Shipping:
- Import duties, taxes, and fees are the responsibility of the recipient and are not included in the product or shipping costs.
6. Delivery Timeframes:
- Delivery times vary based on the shipping method selected and the destination.
- Estimated delivery dates may be provided prior to order confirmation.
7. Order Acceptance:
- After acceptance of an order in writing, full payment will apply for any cancellation on the part of a client.
8. Damaged or Lost Shipments:
- In the rare event of a damaged or lost shipment, please contact our customer service immediately.
- Claims for damaged or lost items must be reported within 15 days of carrier’s delivery date.
9. Returns and Refunds:
- Returns are accepted for defective or damaged products within 30 days of delivery.
- Refunds or replacements will be processed upon approval of a return request.
10. Customer Support:
- We are dedicated to assist customers with any shipping-related inquiries.
- Contact wmfuturisme@gmail.com for prompt assistance.
By placing an order with WEIMOR, you agree to abide by the terms and conditions outlined in this shipping policy. We reserve the right to update or modify this policy at any time, and any changes will be communicated through our website.
Thank you for choosing WEIMOR for your promotional product requirements. We appreciate your business!
